Most of your customers don’t want to download a new app or fill in a long form. They want to message you on WhatsApp the way they message friends, and get an answer right now. That’s where an AI assistant comes in.
What does the assistant do on WhatsApp?
- Answers instantly about prices, availability, delivery and opening hours, in the customer’s language.
- Shows the right products for what the customer is asking about, instead of sending a long catalog.
- Logs the order with its details (name, address, product) and hands it to your team ready to process.
- Hands off special cases to you or your staff when a human is needed.
- Works 24 hours a day, so night and weekend orders aren’t lost.
Before and after: an ordinary day in your store
| Situation | Without an assistant | With an assistant |
|---|---|---|
| A customer asks about a price at 11 p.m. | The reply arrives in the morning, by which time they’ve bought elsewhere | The reply arrives within seconds |
| 10 customers ask at the same time | They’re answered one by one and some leave | Everyone is answered at once |
| A customer asks “Is it available in another color?” | You search, type and wait | An instant answer from your product list |
| End of the day | A pile of messages with no order | An organized, ready-to-process list of orders |
What should you prepare before we start?
You don’t need any technical skills. Just gather what you already know about your store:
- Your product and price list (an Excel file, or even photos from your phone, will do).
- The 10 questions your customers always ask, with your answers.
- Your policies: delivery, payment, returns and opening hours.
- Your tone of voice: formal or friendly? So the assistant sounds like one of your team.
When is it not right for you?
Frankly: if you only get a few messages a week, replying yourself may be enough for now. The assistant shows its value when messages multiply and some orders start slipping through. In the free consultation, we’ll tell you honestly whether the time is right.
Your next step
Try it yourself first: tap the chat button at the bottom of the page and ask our assistant Mit the way your customer would. Then book a free consultation and we’ll show you what the assistant would look like under your store’s name.
FAQ
Does the assistant speak my customers’ dialect?
It understands common colloquial phrasing and replies in a clear, polite style, and we tune its tone to your brand.
Can I step into the conversation myself?
Yes. Any conversation can be handed over to you or your team at any time, especially special cases or complaints.
Can it log orders?
Yes. It collects the order details and hands them to you in an organized form. We agree on the delivery method that suits your store during the consultation.
Try it first, then decide
Book a free consultation and we’ll show you a demo assistant built on your store’s data, so you can see how it would answer your customers before any commitment.