The first question every business owner asks is: “How much will it cost me?” The honest answer is that it depends on a few factors you can understand in five minutes. After that, you can compare quotes confident that you’re not paying for something you don’t need.
Why isn’t there one price for everyone?
An assistant that answers questions for a small restaurant is very different from one that books clinic appointments and connects to a patient system. The price reflects the amount of work involved, not the product name. That’s why we prefer to start with a free consultation where we understand your business before giving you a number.
The five factors that determine cost
| Factor | Lowers the cost | Raises it |
|---|---|---|
| Scope of tasks | Answering common questions only | Booking appointments, logging orders, following up with customers |
| Volume of information | A price list and a limited set of questions | Hundreds of products or many documents that change often |
| Channels | A single channel (your website) | Website, WhatsApp, Facebook and voice together |
| Integration with your systems | Standalone | Connected to a booking system, inventory or CRM |
| Post-launch support | Handover, then support when needed | Monthly reviews and continuous improvement of replies |
The costs many people overlook
- Monthly running cost: model usage and hosting. Ask about it explicitly before signing, because some quotes show the build price and hide this cost.
- Keeping information up to date: when a price changes or a product is added, who updates the assistant? When? Does it cost extra?
- Initial training on your business: an off-the-shelf assistant that doesn’t know your prices will give generic or wrong answers, which hurts your reputation more than it helps.
How do you calculate ROI before deciding?
Don’t just ask “How much does it cost?” Ask “How much am I losing today without it?” Work out three numbers from your own business:
- The number of inquiries you receive each week (website, WhatsApp and phone).
- The share that doesn’t get answered in time (after hours, or during busy periods).
- Your average profit per customer. Multiply (1) × (2) × (3) to get a rough idea of what you lose each week.
If you’re losing even a handful of customers a month, the assistant may pay for itself quickly. If what you lose is negligible, you may not need it yet, and we’ll tell you so frankly in the consultation.
Questions to ask before signing with any company
- Does the price include training on my data, or not?
- What is the monthly cost after launch, and what does it cover?
- Who owns the conversations and the data? Can I move them later?
- What happens when the assistant doesn’t know the answer? Does it hand the customer over to me?
- Can I see a working example for a business similar to mine before paying?
FAQ
Is it a monthly subscription or a one-time payment?
It depends on the solution. Usually it’s a one-time setup cost plus a monthly cost for running and support. We spell this out in writing before you start.
How long does it take to set up the assistant?
Roughly one to three weeks, depending on how much information you have and how many channels you want.
Can I try the assistant before paying?
You can try our own assistant, Mit, right now from the chat button on the site, and in the consultation we show you a concept for your business.
Want a clear number for your own business?
Book a free, no-obligation consultation. We’ll understand your business and give you an honest estimate of the cost and expected results before you decide.